You can’t expect to make a huge change to your online community without ramifications – especially when you try to change one of the few ways relationships are built and maintained.
The role of an online community manager is always changing. If you’re new to the position or considering a career change, here’s an idea of what you can expect.
Building an online community for your organization is more than just updating your website. Make sure you know what you’re getting into and make sure you do this right.
Most online communities will fail – and they often fail for the same few reasons (I’ve mentioned them a number of times). What many community builders fail to understand though, is that their online community needs to be fun.
Your online community is controlled by a relatively small group of influencers or ‘power members’. As a community manager, you face a real dilemma if these members start to cause trouble. Here’s some advice to follow if you find an influential community member goes rogue.
Twitter is a fantastic tool for building relationships and creating awareness. No community manager can ignore Twitter – whether you’re building a brand new online community or managing an existing one, you should be using Twitter. Just make sure you’re using it properly.
Welcome to Community Spark - a blog dedicated to helping you achieve community building success.
My name is Martin Reed. Online communities are my passion. In this blog I share community building tips and advice based on what I have learnt during my nine years of being a community builder.
Too many online communities fail. Let's ensure yours is a success.
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