“Change” … “Yes we can”. No you shouldn’t, more like – at least when it comes to online communities. Change is the last thing your online community wants or needs. Concentrate on your members and your community – not your website.
To manage online communities successfully, you need knowledge. You don’t need to be a genius or an expert in your field, but you do need to learn, remember and understand a great deal of information. Make sure you can answer these 20 questions.
Developing successful online communities is similar to planning a successful party. You need people to make it a success – offline, you send invitiations. Online, you can do the same – and employ a number of other techniques which I share in this article.