Community Building & Community Development Articles

24th February, 2009 | Community Management

Community building means making members feel special

Getting members to stay active and engaged in your community is important. You can’t have a successful community without loyal, active and dedicated members. Making them feel special and valued is essential.



17th February, 2009 | Community Management

Warning: Power members may actually harm your community

Power members are your community’s cheerleaders. They’ll spend ridiculous amounts of time in your community, welcome new members and create new content. They do have a downside, though.



9th February, 2009 | Community Management

When members want to leave your online community

When managing and building your community, you will lose members. Some will silently vanish. Others will make a noise when they leave. Tread carefully. See opportunity. Fight, but remain honourable.



2nd February, 2009 | Community Management

Community building: Be personal or don’t bother

For a community to be successful it needs to be based on strong relationships. You can’t develop a relationship with your members if you are impersonal. Effort doesn’t matter. Being personal does.



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