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Turning ”I’m outta here” into ”I’m back”
Your best community member suddenly disappears. Conversations begin to die down. Your online community is suffering because members are vanishing. Why are these members leaving, and how do you lure them back?
Online communities need management buy-in
As a community manager, you need to be focussed on community building. You don’t want to be continuously justifying the community to managers and you don’t want to be distracted by internal politics. You need full management buy-in and support.
Too many features can harm your community
Don’t be tricked into thinking the more features you add to your community the more activity you’ll attract. In fact, you actually risk reducing activity and member engagement.
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