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Improve your online community in five easy steps
Many online communities falter for the same reasons. Fortunately, if you recognise and identify common mistakes, they are relatively easy to rectify. Follow these five steps to immediately improve your online community.
What is an online community manager?
An online community manager means different things to different people and different organisations. In this article, I outline what an online community manager should be doing, and what kind of personality they should have.
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