Comments on: 6 ways to deal with abusive chat room users http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/ Community Building Tue, 31 Jan 2012 16:04:42 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: hazel neve http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-23773 hazel neve Wed, 24 Mar 2010 11:48:50 +0000 http://www.communityspark.com/?p=518#comment-23773 I have to agree with some of the people here who have commented on the drunk with power, examples,,i had my personal details and my post code pasted in a chatroom , when i complained i was told y admin so what you gonna do about it ,then my neighbours private details were posted,i was treated like i was in te Wrong for complaining, even when i used the ignore facility, admin was pasting hateful stuff other chatters i had chosen to ignore were posting,,then i was banned for no reason,,,i can supply all the converssations as i have kept them all including the abusive ones i had with the administrators ,,even though this room in particular was allegedly supposed to be unmoderated, i did not have the choice to use the ignore facility on the abusive administrators,,i was treated appalingly,and any other chatter who spoke out about this injustice was banned also for no good reason please advice . thanks Hazel I have to agree with some of the people here who have commented on the drunk with power, examples,,i had my personal details and my post code pasted in a chatroom , when i complained i was told y admin so what you gonna do about it ,then my neighbours private details were posted,i was treated like i was in te Wrong for complaining, even when i used the ignore facility, admin was pasting hateful stuff other chatters i had chosen to ignore were posting,,then i was banned for no reason,,,i can supply all the converssations as i have kept them all including the abusive ones i had with the administrators ,,even though this room in particular was allegedly supposed to be unmoderated, i did not have the choice to use the ignore facility on the abusive administrators,,i was treated appalingly,and any other chatter who spoke out about this injustice was banned also for no good reason please advice . thanks Hazel

]]> By: Bat http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-20952 Bat Thu, 08 Oct 2009 18:16:00 +0000 http://www.communityspark.com/?p=518#comment-20952 Ye Gods Mr Woc you wern't wrong!! I've never seen such a dreadfull place in my life!! Yuk. There didn't appear to be any moderators and I couldn't for the life of me work out how to ignore anyone. You have an option whereby you can add your personal info including your real name if you wish!! What a place. I think I'll pass in future thanks. ;) I'll have to check out your place and see if it's any better. ;) ;) Ye Gods Mr Woc you wern’t wrong!! I’ve never seen such a dreadfull place in my life!! Yuk. There didn’t appear to be any moderators and I couldn’t for the life of me work out how to ignore anyone. You have an option whereby you can add your personal info including your real name if you wish!! What a place. I think I’ll pass in future thanks. ;)

I’ll have to check out your place and see if it’s any better. ;) ;)

]]> By: Mr Woc http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-20947 Mr Woc Thu, 08 Oct 2009 13:23:45 +0000 http://www.communityspark.com/?p=518#comment-20947 Hi All Take a look Bat its an experiance you will never forgot, also a good idea to log in as an underager and scare yourself with the amount of middle age blokes that will try to arrange to meet you ! To be honest some sites have a bad reputation anyway, but the owners are not that bothered as they know they have search engine positioning over their rivals so can always find new users anyway. Unfortunatly chatters seem to just goto the busier rooms ! Woc Hi All

Take a look Bat its an experiance you will never forgot, also a good idea to log in as an underager and scare yourself with the amount of middle age blokes that will try to arrange to meet you !

To be honest some sites have a bad reputation anyway, but the owners are not that bothered as they know they have search engine positioning over their rivals so can always find new users anyway.

Unfortunatly chatters seem to just goto the busier rooms !

Woc

]]> By: Bat http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-20899 Bat Tue, 06 Oct 2009 10:34:41 +0000 http://www.communityspark.com/?p=518#comment-20899 Hey Mr Woc. Great minds think alike lol. You are quite right. There are indeed some what I call "serial" trouble makers who don't deserve a warning. Such users are kicked out instantly, have no fear lol. You are right about users wanting to be babysat. They see a staff member and they instantly want you to do everything for them! They loose the ability to use their ignore function, expecting you to deal with it instead. If you dare suggest they help themselves, then expect WW3 to break out. Yes again your right, about being able to spot trouble before it begins. Over the years I have become quite adept at that. I also agree about quality of chatters rather than quality. You can have 100 users in the room and the numbers look impressive, but it's not good if most of them are gonks arguing is it? Your site will end up with a bad reputation, because all the users do is argue and cause trouble and then no one will want to use your site. I have never been on chat ave. Might take a look. ;) Hey Mr Woc.

Great minds think alike lol. You are quite right. There are indeed some what I call “serial” trouble makers who don’t deserve a warning. Such users are kicked out instantly, have no fear lol.

You are right about users wanting to be babysat. They see a staff member and they instantly want you to do everything for them! They loose the ability to use their ignore function, expecting you to deal with it instead. If you dare suggest they help themselves, then expect WW3 to break out.

Yes again your right, about being able to spot trouble before it begins. Over the years I have become quite adept at that.

I also agree about quality of chatters rather than quality. You can have 100 users in the room and the numbers look impressive, but it’s not good if most of them are gonks arguing is it? Your site will end up with a bad reputation, because all the users do is argue and cause trouble and then no one will want to use your site.

I have never been on chat ave. Might take a look. ;)

]]> By: Mr Woc http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-20889 Mr Woc Mon, 05 Oct 2009 15:47:00 +0000 http://www.communityspark.com/?p=518#comment-20889 Hi there Was reading some of the comments on here, I posted earlier on and have seen some comments i dont entirely agree with, Bat - Your right about people not using the ignore function, people just dont use it, Ive narrowed it down to a few things, not sure if the same can be said for your community, but my users are always concious that someone is around, so often expect to be babysat, also people just dont like the not see what others are writing on the screen, this also drives me mad lol I dont agree with always warning someone, as some people just dont deserve a warning plain and simple, in fact some people get the short shrift from me thats for sure, I dont suffer fools easy as people think because they are in a chat room they can do what they like, WRONG lol ! In fact part of the skill of running a community is to see problems before they happen, its often easy to spot the trouble makers, these are the people you should keep an eye on and also inform them to stick to the rules, A few times I have been close to banning a member of my chat, only to think I will give htem another chance after a warning only to regret it ! But ultimately it depends on how strict u wanna be and if your going for sheer numbers in your chat room, or if your going for quality chatters, as frankly I could leave hte chat rooms to fill with any tom dick and harry and the chat room would be far buiser, but I choose to weed out the nutters as before you know it you will end up with a chat room like chat ave ! Woc Hi there

Was reading some of the comments on here, I posted earlier on and have seen some comments i dont entirely agree with,

Bat – Your right about people not using the ignore function, people just dont use it, Ive narrowed it down to a few things, not sure if the same can be said for your community, but my users are always concious that someone is around, so often expect to be babysat, also people just dont like the not see what others are writing on the screen, this also drives me mad lol

I dont agree with always warning someone, as some people just dont deserve a warning plain and simple, in fact some people get the short shrift from me thats for sure, I dont suffer fools easy as people think because they are in a chat room they can do what they like, WRONG lol !

In fact part of the skill of running a community is to see problems before they happen, its often easy to spot the trouble makers, these are the people you should keep an eye on and also inform them to stick to the rules, A few times I have been close to banning a member of my chat, only to think I will give htem another chance after a warning only to regret it !

But ultimately it depends on how strict u wanna be and if your going for sheer numbers in your chat room, or if your going for quality chatters, as frankly I could leave hte chat rooms to fill with any tom dick and harry and the chat room would be far buiser, but I choose to weed out the nutters as before you know it you will end up with a chat room like chat ave !

Woc

]]> By: Jeff http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-20790 Jeff Mon, 28 Sep 2009 01:14:33 +0000 http://www.communityspark.com/?p=518#comment-20790 Great post. I will post this as a guide for my site moderators. Great post. I will post this as a guide for my site moderators.

]]> By: Will Hall http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-19874 Will Hall Mon, 20 Jul 2009 15:56:58 +0000 http://www.communityspark.com/?p=518#comment-19874 This was very well put. I hav ehad to dela with countless unruly chatters, generalyl the best wya to deal with them is try to inform as opposed to just flame. thanks for the post. This was very well put. I hav ehad to dela with countless unruly chatters, generalyl the best wya to deal with them is try to inform as opposed to just flame. thanks for the post.

]]> By: Jay http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-18329 Jay Fri, 06 Mar 2009 10:28:13 +0000 http://www.communityspark.com/?p=518#comment-18329 I'm so thankful that you post this article. I have had a bad experience with an abusive chatter before. It's good to know that there ways on how to deal with them. Thanks. I’m so thankful that you post this article. I have had a bad experience with an abusive chatter before. It’s good to know that there ways on how to deal with them. Thanks.

]]> By: Martin Reed - Blog Author http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-17182 Martin Reed - Blog Author Mon, 17 Nov 2008 19:41:01 +0000 http://www.communityspark.com/?p=518#comment-17182 <strong>Slim</strong> - A perfect example of how not to moderate chat rooms! Sites with moderation staff like this won't be creating a positive environment and are unlikely to last long. <strong>Smiley</strong> - Yup, getting drunk on home brew is nothing compared to getting drunk on power!! Slim – A perfect example of how not to moderate chat rooms! Sites with moderation staff like this won’t be creating a positive environment and are unlikely to last long.

Smiley – Yup, getting drunk on home brew is nothing compared to getting drunk on power!!

]]> By: Smiley http://www.communityspark.com/6-ways-to-deal-with-abusive-chat-room-users/#comment-16972 Smiley Fri, 31 Oct 2008 19:49:48 +0000 http://www.communityspark.com/?p=518#comment-16972 Slim, in such cases those kind of sites are doomed to fail, and probably not the kind of place you want to chat at any way, eh? But you do bring up a very good point in my opinion. Some community owners do get a tad overzealous and take things too personally. Slim, in such cases those kind of sites are doomed to fail, and probably not the kind of place you want to chat at any way, eh? But you do bring up a very good point in my opinion. Some community owners do get a tad overzealous and take things too personally.

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