Comments on: A new community manager in an existing online community

By: Paul

Paul — Fri, 20 Nov 2009 16:45:15 +0000

Although community members dont like change, a new community manager may ignite a spark in your community to help get things going again.

By: Edward

Edward — Fri, 14 Aug 2009 14:58:41 +0000

Great points raised in this article, Martin.

I agree with Nicole – there are lots of similarities between on- and offline management.

Many of my experiences with new offline managers involved someone coming in and making sweeping changes because that was how they liked it. Nevermind if it upset the process in place. In one retail job, we had 7 (or was it 8?) store managers in under 4 years. I have not-so-fond memories of never, ever knowing from one manager to the next where the office supplies were.

I have seen less of that online, but the potential is still there.

By: Martin Reed - Community Manager

Martin Reed - Community Manager — Thu, 13 Aug 2009 17:52:20 +0000

Nick – Thanks for the heads up! Fixed

By: Nick

Nick — Wed, 12 Aug 2009 22:50:11 +0000

Uknown territory — Misspelling. =]

By: Tom

Tom — Thu, 06 Aug 2009 11:47:38 +0000

Ah, this is a really useful article for me to return to. As I’m thinking of buying a currently failing chat community – but looking at it, it could be really good if things were turned around. Ie: inefficient staff, inconsistent rules etc. I think if I implemented my policies and my way of staffing it could become a nice little earner.

But as you’ve said – people don’t like change. So it’s something I’ll have to give a lot of thought to.

By: Nicole Price

Nicole Price — Wed, 05 Aug 2009 10:17:39 +0000

One of the communities to which I belong, has just taken on a new Manager, and he invited me to assume one or more new identities and post! I have of course declined, but this dovetails into your latest post on pseudonym posting!

By: 5 Websites About Managing Online Communities and Social Networking Websites

5 Websites About Managing Online Communities and Social Networking Websites — Tue, 04 Aug 2009 14:01:18 +0000

[...] A New Community Manager in an Existing Online Community Build a Stronger Online Community By Empowering Your Members How To Reduce Failed Threads and Encourage Community Discussion [...]

By: Quelques lectures à ne pas rater | Manager une communauté

Quelques lectures à ne pas rater | Manager une communauté — Mon, 03 Aug 2009 20:00:19 +0000

[...] Etre le nouveau Community manager d’une communauté déjà existante http://www.communityspark.com/a-new-community-manager-in-an-existing-online-community/ Organisez un Chat [...]

By: Tom Fiberblend

Tom Fiberblend — Sat, 01 Aug 2009 16:01:28 +0000

It is really important to consider the points raised here, you can’t just take over and start making changes – as mentioned in your previous posts a community is a group of people that essentially ‘own’ the forum – you are just there to steer them – everything should be done in consulation with them

By: Recent Links at Fast Wonder: Online Community Consulting

Recent Links at Fast Wonder: Online Community Consulting — Sat, 25 Jul 2009 17:14:59 +0000

[...] A new community manager in an existing online community [...]