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Last 100 Posts
- Don’t frustrate new members of your online community
- The problem with halls of shame
- Your new community member’s true motivation
- Avoiding groupthink in online communities
- Can you be trusted, community manager?
- The best ideas won’t always come from you
- 3 things all online communities need
- Who is your online community for?
- Community building success from just one new member
- 5 ways to address stalled community conversations
- Community building and social media marketing done right
- Community building without words
- Find that opportunity to engage your community
- If you want to charge for membership of your online community…
- Something in your community shouldn’t make sense
- Buzzing Communities: Book review
- An easy way to increase activity and engagement in new online communities
- Are you a proactive community manager?
- Community building, Churchill style
- Don’t fear the cliques in your online community!
- When a community manager doesn’t know the answer
- How independent is your online community?
- Don’t draw attention to your community’s weaknesses
- Online communities should highlight quality, not quantity
- Creating a mission statement for your online community
- Hold your horses, community manager!
- What the English riots teach us about community
- Community members don’t need to be reminded that it’s their birthday
- Bring back one community member every day
- Posting on another member’s behalf
- Your blog should be an extension of your online community
- How to delete community members (sort of)
- Features aren’t a selling point of your online community
- Give disappearing community members a nudge
- Keeping your online community small
- An easy way to keep community discussions alive
- The power of testimonials in online communities
- Why community managers need a thick skin (warning: strong language)
- Saying ‘no’ (with encouragement)
- I want a copy of Managing Online Forums by @ifroggy
- A lesson in community building from Myspace
- Serving third party ads on your community website
- Where to find inspiration for new community discussions
- Don’t give all community members equal status
- Make it harder to join your online community
- Five features for a successful online community
- Be a good community manager in 20 minutes
- Not so fast, community manager
- Where are the calls to action in your online community?
- Dealing with conflict between a community and its manager
- The welcome email can be a formidable community building tool
- Online communities get stronger when managers learn to delegate
- 10 ways to make members of your online community feel special
- 10 reasons why people aren’t contributing to your online community
- Online communities depend on continuity
- What to expect as an online community manager
- An open letter to companies planning online communities
- Don’t build a boring online community
- When an influential community member goes rogue
- A beginner’s guide to building a presence on Twitter
- Give yourself the best chance of community building success
- New Year’s resolutions for online community managers
- Online community metrics: numbers you need to pay attention to
- A pre-launch checklist for your new online community
- Improve your online community in five easy steps
- What is an online community manager?
- How to deal with bad apples in your online community
- Invigorate your online community by closing it down
- How to build and maintain trust in online communities
- Inside the mind of an online community lurker
- Don’t lose existing members of your online community
- How to build an online community
- Is it time to give up on your online community?
- Using and assessing feedback from online communities
- 18 Rules of Community Engagement: Book Review
- Using pseudonyms to encourage activity in online communities
- A new community manager in an existing online community
- Build a stronger online community by empowering your members
- How to reduce failed threads and encourage community discussion
- Save time with these community building shortcuts
- Community moderator privileges – easy to give, hard to take away
- Is serious discussion possible in online communities?
- Who owns and controls the content in online communities?
- Turning ”I’m outta here” into ”I’m back”
- Online communities need management buy-in
- Too many features can harm your community
- 95 things I have learnt in 9 years of community building
- Are you honest enough to manage an online community?
- Give members of your online community a roadmap
- How to make your online community stronger
- Community building doesn’t always begin at home
- How are you rewarding members of your online community?
- Newsflash: Building an online community is hard work
- Member count: Not a measure of community building success
- Important community building questions
- Community building means making members feel special
- Warning: Power members may actually harm your community
- When members want to leave your online community
- Community building: Be personal or don’t bother
- Your need to be relevant to your community